Accessibility Statement
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How to Activate Your Tracker

Ready to use your Tractive? Once it arrives, simply create an account, enter your tracker ID, and choose a subscription to get started.

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1.

Sign up & Enter Tracker ID

Create an account and enter the 8-digit tracker ID (it’s on the back of your tracker).

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2.

Choose a Plan

A subscription is required for your tracker’s built-in SIM card. Choose from one of our plans and enter your payment details.

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3.

Download the App

Download the free Tractive GPS app to track your pet's location, monitor their health, and get alerts. Login, attach the tracker to your pet’s collar and go!

Looking for answers? You've come to the right place.

It’s a simple, one-time process of linking your new Tractive GPS device to your account and your chosen subscription plan. This is what allows your tracker to start communicating with the app on your phone so you can track your pet.

Your unique 8-letter tracker ID is printed on the back of your Tractive Smart Tracker. You'll need it during the setup process.

You'll need to wait until your tracker arrives to complete activation. The first step requires you to enter the unique 8-digit tracker ID found on the back of your device. We promise it's worth the short wait!